On your dashboard, click 'Start Listing Now', or click 'Create Listing Now' in the top right. Please follow each step to ensure your listings are optimised for guests to choose your accommodation.

To ensure our guests access safe and reliable properties, we verify all listings. We aim to complete this within 24 hours of your submission. Please contact partners@livinc.com if you have any questions.

New requests will appear in your 'Request' dashboard, split between General and Corporate. The status card shows which stage this request is at. New requests will show as 'New'. Click the explore arrow at the end to take you to the enquiry details. Insert the nightly rate according to the dates requested in the 'Price' box that will be shared with the guest. Remember, this rate should include the Livinc fee. Submit this within 24 hours for the guest to see your option and decide whether to book your accommodation.

Instant booking allows guests to book your accommodation faster and easier. You can turn instant booking on or off within the listing pages for your property. To enable a property for instant booking, you need to set the availability and associated rates in the connectivity section of the listing. Alternatively, contact partners@livinc.com to request a connection via your channel manager.

You can report issues to Livinc through the flag icon at the top of any booking, and we will always help to resolve any issues. Please note that we do not take responsibility for the guest booking your property and expect you to conduct any necessary checks, due diligence, or procedures required.

Livinc takes payments from guests automatically according to the rent schedule generated at the point of booking. If a payment is not successfully taken, Livinc will re-attempt to take the payment. If this fails again, we will contact you. Please note that we do not take responsibility for the guest booking your property and expect you to conduct any necessary checks, due diligence, or procedures required.

Payouts will be sent 24 hours after check-in, and for future payments, immediately after the guest has made them. Please note, the timeframe you receive these payments will depend on a variety of factors, such as your bank or country.

RFP's let you receive bookable options from our properties, specific to your corporate needs. Only suitable properties will receive your RFP, and be given the opportunity to submit a bid.

Click the button at the top of your dashboard 'RFP'. Fill out the form and click submit.

Under the 'Inventory' secion of the RFP form, select the required room types together with the quantity e.g. Studio x 1, 1 Bed x 3

You choose the deadline under 'Bid Settings' section of the RFP form.

No, our RFP and platform are completely free to use.

Currently, all bookings follow a policy of stays less 30 nights are pre-paid, and stays longer than this are paid monthly after the first payment to secure the booking. We are releasing flexible booking policies soon.

Please click 'cancel' at the top of any booking, found through the 'Reservations' tab of your dashboard. You will be able to view the early cancellation charges to decide whether leaving early works for you.

Under your 'Reservations' dashboard, there will be a 'vacate' button for any bookings that are currently in progress. You will be able to view the early cancellation charges to decide whether leaving early works for you.