TERMS AND CONDITIONS These Terms and Conditions of Hire are a contract between Haus Birmingham Ltd, Company Number: 12580932; Registered office & correspondence address: 65 Edward Street, B1 2RA, Birmingham, United Kingdom. (“us”, “we”, “our”), and you the person making the booking and all adult members of your party who will be staying in any of our apartments (“you”, “your”, “client”, “guest”). By making a booking or staying in one of our apartments you agree to abide by these terms and conditions. 1. AGREEMENT FOR OCCUPATION We permit you to occupy the property for the agreed hire period only and subject to these Terms and Conditions of Hire, such occupation being by you personally and only such guests named in the booking, and to use the Inclusive Services. The actions and omissions of any visitor to the apartment are your responsibility and can result in your eviction from the property. Your stay with us is a short term letting and you will not be entitled to any rights under any statutory provision including, without prejudice to the generality of the foregoing, the Rent Act 1977, any assured tenancy or assured shorthold tenancy under the Housing Act 1988. 2. PAYING FOR YOUR ACCOMMODATION To secure your booking payment in full must be received by us in cleared funds at the time of your booking. Should payment of the full amount not reach us within 24 hours of your booking request date we reserve the right to cancel any bookings made and any deposit paid will be forfeited. 3. LOSS AND DAMAGE; SECURITY DEPOSIT Unless we receive notification within three hours of check-in we will be entitled to assume that you have fully accepted that the condition of the Apartment is in good repair, condition and in a clean and tidy state and you will waive any right to claim otherwise. A security deposit amount, depending on your booking, to cover your obligations under this Agreement may be taken at or prior to check-in. Any security deposit paid will be returned to you in full (or any payment authorisation cancelled) upon the Apartment being returned to us in accordance with the terms of this Agreement. Please be aware that the deposit will be marked/lost for: smoking in apartments, repeatedly complaints about excess noise, excess of mess left in the property, not returning keys & permits to lockbox points of collection, unauthorized late check out past 11am. Any linen that has been damaged by permanent stains with makeup, bodily fluids, cooking oils etc. 4. CHANGES TO YOUR BOOKING BY US In the unlikely event we have to cancel or make a change to your accommodation we will use all reasonable efforts to contact you as soon as possible to explain what has happened and inform you of the cancellation or change. If possible, we will offer alternatives, but should these alternatives be unacceptable to you the booking will be treated as cancelled. 5. CANCELLATION/ALTERATION OF YOUR BOOKING BY YOU We will use our reasonable endeavours to accommodate your requests for alterations of your Booking, subject to availability of accommodation. If cancelled, shorten or in the case of no-show, the total price of the reservation will be charged. 6. OUR LIABILITY FOR DEATH, PERSONL INJURY, LOSS OF PROPERTY, LACK OF SERVICES, ETC. We shall have no liability to you for the death or personal injury to you or any members of your party. Any guest using their own electrical appliances (hairdryers, curlers, tongs, shavers, personal computers, personal stereos etc.) must use the appropriate adaptor. Personal property left behind after your stay with us, shall be kept for no longer than 28 days. Thereafter it will be disposed of. 7. WIRELESS BROADBAND INTERNET AND HARDWIRE We will not be liable for loss of this service due to connection, environmental or human error and no support service is available. Guests are responsible for the protection of their computers from loss of data, unauthorised access or viruses. 8. REFUNDS We do not offer refunds upon cancellations or no- shows unless expressed otherwise. If you find yourself in breach of these terms and conditions, that can result in your eviction. If you are evicted, no refund will be offered and you will lose your security deposit. 9. TERMINATION OF THIS AGREEMENT We may terminate this agreement at any time and for any reason on giving the client reasonable written notice. Smoking, large gatherings, drugs, nuisance and disturbance is strictly forbidden and will lead to the termination of this agreement. 10. HEALTH AND SAFETY Guests should keep the apartment free of hazardous objects and substances at all times and not leave it in a condition that would make it unsafe for our housekeepers, staff, visitors or Guests themselves to use. 11. LAW The agreement between us and all matters arising therefrom are subject to the law of England and Wales and, in the event of a dispute, you will be subject to the exclusive jurisdiction of the courts of England and Wales. 12. PRIVACY POLICY Please be aware that, in certain circumstances, where you do not provide personal information which is required by us, we will not be able to provide the products and services under our contract with you or may not be able to comply with a legal obligation on us. For example, when renting a property we will require a refundable damage deposit payment as a pre-requisite to entering the property, your name, address, payment information, and a copy of your ID document. If you fail to provide this information, we will be unable to rent a property to you. You will be made aware of this situation if it arises and will be informed of the eligibility to use our services. {{companyAdditionalField@3JAwZRUyV}} By signing this document you hereby declare that you have read, acknowledged and accepted the terms and conditions of your accommodation This document is a legally binding contract between Haus Birmingham Ltd. and the client. The unauthorized copy and sharing of this document is not permitted.

TERMS AND CONDITIONS These Terms and Conditions of Hire are a contract between Haus Birmingham Ltd, Company Number: 12580932; Registered office & correspondence address: 65 Edward Street, B1 2RA, Birmingham, United Kingdom. (“us”, “we”, “our”), and you the person making the booking and all adult members of your party who will be staying in any of our apartments (“you”, “your”, “client”, “guest”). By making a booking or staying in one of our apartments you agree to abide by these terms and conditions. 1. AGREEMENT FOR OCCUPATION We permit you to occupy the property for the agreed hire period only and subject to these Terms and Conditions of Hire, such occupation being by you personally and only such guests named in the booking, and to use the Inclusive Services. The actions and omissions of any visitor to the apartment are your responsibility and can result in your eviction from the property. Your stay with us is a short term letting and you will not be entitled to any rights under any statutory provision including, without prejudice to the generality of the foregoing, the Rent Act 1977, any assured tenancy or assured shorthold tenancy under the Housing Act 1988. 2. PAYING FOR YOUR ACCOMMODATION To secure your booking payment in full must be received by us in cleared funds at the time of your booking. Should payment of the full amount not reach us within 24 hours of your booking request date we reserve the right to cancel any bookings made and any deposit paid will be forfeited. 3. LOSS AND DAMAGE; SECURITY DEPOSIT Unless we receive notification within three hours of check-in we will be entitled to assume that you have fully accepted that the condition of the Apartment is in good repair, condition and in a clean and tidy state and you will waive any right to claim otherwise. A security deposit amount, depending on your booking, to cover your obligations under this Agreement may be taken at or prior to check-in. Any security deposit paid will be returned to you in full (or any payment authorisation cancelled) upon the Apartment being returned to us in accordance with the terms of this Agreement. Please be aware that the deposit will be marked/lost for: smoking in apartments, repeatedly complaints about excess noise, excess of mess left in the property, not returning keys & permits to lockbox points of collection, unauthorized late check out past 11am. Any linen that has been damaged by permanent stains with makeup, bodily fluids, cooking oils etc. 4. CHANGES TO YOUR BOOKING BY US In the unlikely event we have to cancel or make a change to your accommodation we will use all reasonable efforts to contact you as soon as possible to explain what has happened and inform you of the cancellation or change. If possible, we will offer alternatives, but should these alternatives be unacceptable to you the booking will be treated as cancelled. 5. CANCELLATION/ALTERATION OF YOUR BOOKING BY YOU We will use our reasonable endeavours to accommodate your requests for alterations of your Booking, subject to availability of accommodation. If cancelled, shorten or in the case of no-show, the total price of the reservation will be charged. 6. OUR LIABILITY FOR DEATH, PERSONL INJURY, LOSS OF PROPERTY, LACK OF SERVICES, ETC. We shall have no liability to you for the death or personal injury to you or any members of your party. Any guest using their own electrical appliances (hairdryers, curlers, tongs, shavers, personal computers, personal stereos etc.) must use the appropriate adaptor. Personal property left behind after your stay with us, shall be kept for no longer than 28 days. Thereafter it will be disposed of. 7. WIRELESS BROADBAND INTERNET AND HARDWIRE We will not be liable for loss of this service due to connection, environmental or human error and no support service is available. Guests are responsible for the protection of their computers from loss of data, unauthorised access or viruses. 8. REFUNDS We do not offer refunds upon cancellations or no- shows unless expressed otherwise. If you find yourself in breach of these terms and conditions, that can result in your eviction. If you are evicted, no refund will be offered and you will lose your security deposit. 9. TERMINATION OF THIS AGREEMENT We may terminate this agreement at any time and for any reason on giving the client reasonable written notice. Smoking, large gatherings, drugs, nuisance and disturbance is strictly forbidden and will lead to the termination of this agreement. 10. HEALTH AND SAFETY Guests should keep the apartment free of hazardous objects and substances at all times and not leave it in a condition that would make it unsafe for our housekeepers, staff, visitors or Guests themselves to use. 11. LAW The agreement between us and all matters arising therefrom are subject to the law of England and Wales and, in the event of a dispute, you will be subject to the exclusive jurisdiction of the courts of England and Wales. 12. PRIVACY POLICY Please be aware that, in certain circumstances, where you do not provide personal information which is required by us, we will not be able to provide the products and services under our contract with you or may not be able to comply with a legal obligation on us. For example, when renting a property we will require a refundable damage deposit payment as a pre-requisite to entering the property, your name, address, payment information, and a copy of your ID document. If you fail to provide this information, we will be unable to rent a property to you. You will be made aware of this situation if it arises and will be informed of the eligibility to use our services. {{companyAdditionalField@3JAwZRUyV}} By signing this document you hereby declare that you have read, acknowledged and accepted the terms and conditions of your accommodation This document is a legally binding contract between Haus Birmingham Ltd. and the client. The unauthorized copy and sharing of this document is not permitted.